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Vita Properties NW3

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

(Updated review): I unfortunately need to amend my review after our actual move-in experience. The first problem is that the letting agent, Sai, was not available to meet us at the flat and give us the keys, even though we had confirmed our arrival only a few days prior. It turned into an ordeal to coordinate getting the keys, and we had to wait outside in the rain before being let in (by someone NOT from Vita Properties). Once inside, we were horrified by the state of the flat. It was incredibly filthy, and many of the issues we were told would be fixed before moving in were not. There were many items, including a large area rug, that were not removed. Sai told us the flat was cleaned, but the amount of accumulated dust, pet hair, grime, filthy floors and surfaces, drains clogged with hair, toilet with feces in the bowl and urine on the seat, and much more are evidence that this wasn't true. (Sai did notify us about the left-behind rug, but only after letting us know she was suddenly on two weeks leave and wouldn't be able to meet us with the keys to the flat.) Vita Properties had more than a month to make the improvements we had discussed and to ensure the flat would be clean and move-in ready. As we moved in on a Thursday evening, we are stuck with the filth for several days before anything can be cleaned, as all of our cleaning supplies are in our shipment that won't arrive for weeks. What started out as a great experience ended in an absolute nightmare. (Original review) Thank you for a smooth experience with our first flat in London! Moving internationally is a big deal and Vita Properties helped make the process easier than it could have been. Everything went smoothly and at a pace quicker than expected. In particular, Phoebe was quick to respond to our questions and assuage our concerns. Sai was particularly helpful, going out of the way to take measurements in the flat that we forgot to take. We're very happy with our experience working with Vita Properties!

Reply from agent

Thank you very much for taking the time to share your positive experience with Vita Properties. Moving internationally indeed presents its own set of challenges, and we're thrilled to hear that our team, especially Phoebe and Sai, made this process smoother and quicker for you. We always strive to provide responsive and accommodating service to meet the unique needs of our clients, and it's rewarding to know that we were able to assist you effectively during your transition to London.

5.00 /5

Thanks for a speedy and relatively painless process, I look forwards to working with you again!

Reply from agent

Thank you v much!

5.00 /5

Have dealt with Vita, Saira and team for over 6 years now. Thoroughly professional and knowlegable at all times. Always achieved best rates and are willing to provide extra assistance to smooth transition periods where they can. Highly recommend for any one looking to let or sale

Reply from agent

Thank you for your feedback! We're delighted to hear your international move went smoothly with the help of our team. Ensuring a seamless experience for our clients is our top priority. If you need further assistance, feel free to reach out.

5.00 /5

We just moved into our new flat with our two young kids - from a small flat in the heart of Primrose Hill to a gorgeous and huge flat in Swiss Cottage. We cannot rate Malcom highly enough - put simply, he has been completely pivotal in helping us to get the flat we completely fell in love with at first viewing, despite so many factors not in our favour - including not even having our own flat listed for sale at that point.  We are now in our forever home - which I still smile every time I walk into - and it was down to so many things that Malcom did that set him so much apart from any estate agent we have worked with in the past. Just a few examples of just how he made this happen for us: - He responded super quickly to my initial online request to view the property. While this may seem trivial, in my experience, this is not the norm and can be very frustrating esp. when a flat looks great and ticks so many boxes. - We put an offer in the day after we viewed it, and he agreed to put it to the seller despite the flat being vacant and the seller looking for cash/non chain buyers only.  He saw how much we fell in love with the flat and it was clear he really took that into account in him putting our offer across and helping us get accepted despite our still needing to sell our flat. - We instructed him to list our flat as soon as the offer was accepted which he did really quickly - organising all the photos etc. for the website really speedily to accommodate our need to make the fastest sale possible.  It was up online in a record c.3 days. - But the most incredible thing was that he was able to secure a viewing from his existing network before the flat even went up online - not only did they put in an offer he was able to get them to the asking price at the initial offer. - Malcolm was also instrumental right up to completion.  Our buyers, solicitors, and our management company threw a few curveballs which caused several delays and in turn ended up putting our purchase at real risk - which would have been devastating for us.  Were it not for Malcom going above and beyond in liaising with and between parties on all sides to agree on sensible and pragmatic solutions, we would have lost our dream flat as well as all the money we had invested in the process to that point.  To sum, he totally pulled it out of the bag for us again and again. - Also, more generally, from day one, he was totally responsive, no matter how many times I would text/call - always responding really quickly, with amazing patience, impeccable customer service, and a great sense of humour.  I can also say with hand on heart, that he does what he says - completely reliable and also just a true pleasure to have him as our agent!

Reply from agent

Thank you for your feedback! We're delighted to hear your international move went smoothly with the help of our team. Ensuring a seamless experience for our clients is our top priority. If you need further assistance, feel free to reach out.

5.00 /5

Malcolm was of a great help for us to buy an apartment. He is very clear and honest. He well appreciated our needs from the first meeting and quickly found us a matching flat. He has taken care from start to finish looking for our best interests. It was a pleasure working with Malcolm.

Reply from agent

Thank you for your feedback! We're delighted to hear your international move went smoothly with the help of our team. Ensuring a seamless experience for our clients is our top priority. If you need further assistance, feel free to reach out.

5.00 /5

I bought my property in London through Jonathan Singer of Vita properties. He is one of the kindest warmest human beings. As requested he showed me many properties which were exactly as per my requirements. Finally during my purchase also he was very active to answer all my queries. I highly recommend Vita properties and specially Jonathan Singer for property purchase in UK.

Reply from agent

Thank you for your feedback! We're delighted to hear your international move went smoothly with the help of our team. Ensuring a seamless experience for our clients is our top priority. If you need further assistance, feel free to reach out.

5.00 /5

Ollie and team really know what they are so by and they will sell your property by tapping a number of credible buyers and adding a lot of value in the process. They have high integrity and are just nice people to deal with.

Reply from agent

Thank you for your feedback! We're delighted to hear your international move went smoothly with the help of our team. Ensuring a seamless experience for our clients is our top priority. If you need further assistance, feel free to reach out.

5.00 /5

Oliver is a great guy and Vita Properties provides a fantastic service

Reply from agent

Thank you for your feedback! We're delighted to hear your international move went smoothly with the help of our team. Ensuring a seamless experience for our clients is our top priority. If you need further assistance, feel free to reach out.

5.00 /5

Bought a place to live in for years to come with Vita. From start to finish, their professionalism and conscientiousness were second to none. (A particular nod here goes to Jonathan and by extension, to Oliver.) As far as I am concerned, Vita moved heaven and earth to ensure everybody is better off throughout. And to be crystal clear, they have been incredibly helpful and responsive “after the transaction” as well. I cannot recommend Vita more. Feel free to contact me should you need more insights and feedback directly from a buyer.

Reply from agent

We were delighted to help and wish you nothing but happiness in your new home!

Contact details
Sales Phone:

0207 759 2199

Lettings Phone:

02077592199

Lettings Email:

Lettings@vitaproperties.uk

Opening hours
Monday-Friday: 08:00 - 19:00 Saturday: 10:00 - 16:00
Address

27 Northways Parade, College Crescent, Swiss Cottage, London, NW3 5DN, London, UK

Vita Properties was established in 2011 by Oliver Kent, who had conducted hundreds of successful lettings and sales transactions in north, west and central London during the previous ten years. He is a tenacious and thorough agent whose local knowledge of the property market is unsurpassed. You can see our five star reviews here and here. We are well aware that choosing a property can be both stressful and time-consuming for our tenants and buyers, however with our hard-working, ethical and personable approach, Vita staff will support and guide you every step of the way. We feel Vita is a perfect example of how a modern estate agency should be operated – a love of London and its architectural personality, a clear understanding of clients and applicants needs and expectations, supported by professional and efficient administration. Expertly focusing on the following areas - Hampstead, Belsize Park and Chalk Farm, NW3. West and South Hampstead and Queens Park, NW6. St Johns Wood, NW8. Primrose Hill and Regents Park, NW1. Maida Vale, W9. also servicing - Notting Hill, W1 Kensington, W8. Cricklewood and Willesden Green, NW2. West End and Knightsbridge, W, WC and SW areas. You can see our area guides here. Please contact us and get the right assistance for all of your London-based property related needs. Opening times 9am to 7pm Monday to Friday. 10am to 3pm Saturdays and Sundays. Out of hours viewings can often be arranged by appointment. Our phone lines are open 8am to 8pm seven days a week. Contact Main office line – 020 7759 2199 General enquiries – enquiries@vitaproperties.uk Director - oliver.kent@vitaproperties.uk Address and Map. Twitter

Our team

Oliver Kent

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available

Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Sales Progression
Manage / Negotiate
Property Brochure

No awards information available